Embedded Files
Design Documents
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Writing in Plain Language
The purpose of this course was to improve the rate of resolved issues with customers, as well as improve interdepartmental communication, through the increased use of Plain Language.
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How to Care For Your Records
The purpose of this course was to easily answer a common customer question (how to care for vinyl records) in an engaging, informative and empowering way.
Storyboards
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Writing in Plain Language
The purpose of this course was to improve the rate of resolved issues with customers, as well as improve interdepartmental communication, through the increased use of Plain Language.
Select image to view the storyboard
Mindfulness in the Workplace
The purpose of this microlearning was to reduce stress and increase productivity in the workplace through the use of simple mindfulness strategies.
Get in touch at kalund@gmail.com
Get in touch at kalund@gmail.com
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